1. Information We Collect

a. Information You Provide:

• Name, email address, and other contact information
• Account details if you register with BetHero™ Support or feedback submissions
• Social media or third-party login credentials (where applicable)

b. Information We Collect:

• Automatically IP address, device type, browser type
• Site usage data (page views, time on site)
• Cookies and similar technologies (see section 7)

c. Information from Third Parties

• Betting platforms or operators who integrate with BetHero™ Analytics and marketing service providers

2. How We Use Your Information

We use your information to:

• Operate and maintain our platform
• Personalize your experience (e.g., leaderboards, lobbies)
• Send updates, security alerts, and support responses
• Analyze trends and improve functionality
• Comply with legal obligations

3. Legal Bases for Processing (EU Users)

If you’re in the European Economic Area, our legal basis includes: 

• Consent (e.g., marketing emails) 
• Contractual necessity (e.g., to provide our service) 
• Legal compliance (e.g., age verification) 
• Legitimate interests (e.g., product improvement)

4. Sharing Your Information

We may share your data with:

• Third-party operators (e.g., sportsbook or casino platforms)
• Cloud service providers and infrastructure partners
• Analytics, crash reporting, and anti-fraud tools
• Law enforcement or regulators (if legally required)

We never sell your personal data.

5. International Transfers

Your data may be stored and processed outside your country. We use standard contractual clauses (SCCs) and similar safeguards for international transfers, where required.

6. Data Retention

We retain your data only as long as needed to: Provide services Fulfill legal or regulatory requirements Maintain security or resolve disputes

7. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Keep you logged in
• Understand site usage
• Personalize features and marketing

You can manage or disable cookies in your browser settings.

8. Your Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete your data
• Withdraw consent at any time
• Object to certain processing (e.g., marketing)
• Request data portability

To make a request, contact us at hello@bethero.gg.

9. Children’s Privacy

BetHero™ is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Data Security

We take reasonable technical and organizational measures to protect your data, including encryption, secure hosting, and access controls.

11. Third-Party Links

Our platform may link to third-party services (e.g., operators, payment platforms). We’re not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a new “Effective Date.”

13. Contact Us

If you have any questions or concerns, please contact:

ATTN: BetHero™ Privacy Team
Email: hello@bethero.gg